Homey Pro Review: Great Potential But Check Device Support

The smart home landscape continues to evolve at a rapid pace, marked by a persistent pursuit of seamless integration and robust local control. In this dynamic environment, the $399 Homey Pro smart home hub has officially launched in the U.S. market, following the earlier introduction of its more budget-friendly counterpart, the $69 Homey Bridge, in March. This release signifies a strategic move by Homey to cater to a segment of users demanding more advanced capabilities, fewer limitations, and enhanced privacy features compared to the cloud-centric Bridge model. While the Bridge garnered generally positive feedback for its simplicity, the Homey Pro aims to elevate the smart home experience by removing most subscription fees and offering a more powerful, locally-focused architecture. Key enhancements include optional ethernet connectivity for an additional $29, a feature often sought by power users for network stability, and the proactive promise of future Matter support, encompassing the highly anticipated Matter over Thread protocol.
The Evolving Landscape of Smart Home Hubs
The journey towards a truly unified smart home has been fraught with challenges, primarily stemming from the fragmentation of communication protocols and proprietary ecosystems. For years, consumers have navigated a complex web of standards like Zigbee, Z-Wave, Wi-Fi, and Bluetooth, often requiring multiple hubs or gateways to manage their diverse array of smart devices. Early pioneers such as SmartThings, Wink, and Hubitat attempted to consolidate control, each with varying degrees of success and reliance on cloud services. The increasing awareness around data privacy and the desire for uninterrupted functionality, even during internet outages, have propelled the demand for local processing capabilities. This shift underpins the design philosophy of devices like the Homey Pro, which endeavors to process commands and execute automations directly on the hub whenever possible, reducing latency and bolstering user privacy. The introduction of Matter, an industry-wide standard designed to enable seamless interoperability across brands and platforms, alongside its foundational network protocol Thread, represents a monumental leap in addressing this fragmentation, promising a future where devices "just work" together. Homey’s commitment to integrating these nascent standards positions the Pro as a forward-looking contender in this competitive space.
Homey Pro Unveiled: A Premium Offering for U.S. Market

The Homey Pro positions itself as a significantly upgraded successor to the original 2019 Homey Pro, boasting substantial performance enhancements. The new iteration features an impressive 3.5 times more CPU performance, a critical upgrade for handling complex automations and managing a larger number of devices locally. Complementing this, the device offers double the storage (8 GB) and memory (2 GB) compared to the Homey Bridge. These hardware improvements are not merely for bragging rights; they are fundamental to the Homey Pro’s core philosophy of prioritizing local control. Unlike the Homey Bridge, which largely relies on cloud infrastructure to manage device interactions and automations, the Pro is engineered to execute as many functions as possible directly on the device. This architectural choice delivers tangible benefits, including enhanced privacy by minimizing data transmission to external servers and greater reliability, as smart home functionalities remain operational even during internet service disruptions, provided the devices themselves do not inherently rely on cloud services for their basic operation.
From a features perspective, both the Homey Bridge and Homey Pro facilitate device management and automation setup through a unified user interface. The U.S. model of the Homey Pro comes equipped with a comprehensive suite of radios, including Wi-Fi (supporting both 2.4 and 5 GHz bands), Bluetooth, infrared (IR), Zigbee, and Z-Wave. This multi-protocol support is crucial for integrating a wide array of existing smart home devices from different manufacturers. The more expensive Pro model further distinguishes itself by adding a Thread radio, which is pivotal for Matter over Thread devices, and an 833MHz radio to support older devices that utilize this frequency. Crucially, the Homey Pro removes the five-connected device limitation imposed on the Homey Bridge, which otherwise necessitates a $2.99 monthly subscription to add more devices. For the Pro, the only optional subscription is a modest $0.99 monthly fee for cloud backups, offering peace of mind for users who wish to safeguard their configurations.
The User Experience: Setup, App Design, and Advanced Automations
The initial setup process for the Homey Pro is notably streamlined and user-friendly, mirroring the positive experiences reported with the Homey Bridge. Users simply power the device with the provided USB-C cable and charger, download the Homey app, and follow a series of intuitive prompts. A particularly well-received aspect of the Homey app is its thoughtful approach to home configuration, specifically asking users to define the number of floors and the rooms located on each floor. This structured approach to spatial organization is a time-saver compared to many other smart home platforms, which often require more manual and less guided room assignments post-setup. Once the Homey Pro is connected to the home’s wireless network, the process of adding devices commences.
The Homey app itself stands out for its modern aesthetic and intuitive design, making it a pleasure to navigate. It adeptly balances the exposure of both basic and advanced features, ensuring that both novice and experienced users can effectively manage their smart homes. The controls for individual devices are logically laid out and responsive, with supported devices reacting almost instantly to commands. While the ability to assign devices to rooms or floors during the initial integration would be a welcome enhancement, the current process of doing so through device settings remains straightforward.

A standout feature is the estimated smart home energy usage tracking. While it requires manual input of wattage for each device, the system intelligently adjusts consumption estimates based on device states, such as dimming levels for lights. This proactive approach to energy management, offering both near real-time and historical data views, empowers users to monitor and potentially reduce their energy footprint. Homey representatives have clarified that for devices capable of reporting actual electricity usage, the platform will leverage that data for even greater accuracy. Beyond the mobile app, the Homey web interface provides additional insights, including local temperatures, barometric pressures, and humidity, enriching the overall smart home monitoring experience.
For sophisticated automation, Homey employs a powerful system called "Flows." These Flows transcend the simplicity of standard routines found in platforms like Amazon Alexa or Google Home, drawing closer parallels to the advanced automation capabilities of Home Assistant. Flows operate on a "When…and…then…" logic, allowing for complex conditional statements, including "else" conditions. This robust framework enables users to create highly customized and interdependent automations, with the added flexibility of Flows triggering other Flows. The ability to craft these intricate automations within the user-friendly Homey app, or to delve into even greater complexity via an advanced mode in the Homey web interface, caters to a broad spectrum of user technical proficiency. The web interface also offers full control and viewing capabilities for all connected devices, mirroring the mobile app experience.
The Interoperability Conundrum: A Closer Look at Device Compatibility
Despite its impressive technical specifications and user-centric design, the Homey Pro faces a significant hurdle that is common across the smart home industry: device compatibility. Homey proudly states support for over 50,000 devices, a figure that, on the surface, suggests near-universal integration. However, the practical experience for individual users can vary dramatically depending on their existing smart home ecosystem. In a recent evaluation, the Homey Pro was able to integrate approximately half of the devices in a typical smart home setup, highlighting a critical disparity between advertised broad support and specific device compatibility.
While devices such as Lutron Caseta switches, Philips Hue bulbs, and Sonos speakers were successfully integrated, a substantial number of popular smart home devices proved incompatible. These included a Schlage door lock, Ecobee Thermostat, Nanoleaf bulb and light strip, Govee electric kettle, Wyze cameras, Eve Home devices, a Logitech video doorbell, and numerous smart plugs. The lack of support for Matter-certified smart plugs, particularly those utilizing the Thread protocol, was noted, though this is expected to be addressed with future Matter implementation. Homey representatives have clarified that while Matter over Wi-Fi devices should integrate, Matter over Thread devices will await full Thread support on the platform.

The challenge extends beyond brand recognition; even within supported brands, specific device models may not be compatible. For instance, while Nanoleaf is a recognized brand, only their uniquely shaped lights (triangles, hexagons, lines) were discoverable, with standard Nanoleaf bulbs and smart lights remaining unsupported. This issue persisted even for older Nanoleaf Essentials that do not rely on Matter. Similarly, the Schlage Encode Wi-Fi lock, despite its brand appearing in the Homey app, failed to integrate, returning a "No devices found" message after attempting to sign in with credentials. The Govee Wi-Fi kettle integration also resulted in an error. Other notable omissions included the Cync by GE smart plug and specific Ecobee thermostat models (e.g., Ecobee Thermostat Premium and newer sensors), despite Ecobee being listed as a supported brand. It is important to note that the reviewer’s smart home largely comprised Wi-Fi and Matter/Thread devices, having largely transitioned away from older Zigbee and Z-Wave devices. Users with a prevalence of Zigbee and Z-Wave devices may experience better compatibility, given Homey Pro’s robust radio suite.
This fragmented compatibility underscores a pervasive issue in the smart home sector. For consumers, the absence of a clear, easily accessible list of specific supported devices for Homey (integrations are found under the "Apps" link on the Homey website) presents a significant hurdle. The practical advice for prospective buyers remains paramount: download the free Homey app and meticulously search for each of your existing or planned devices before committing to a purchase of either the Bridge or the Pro.
Addressing the Gaps: Homey’s Approach to Expanding Support and Community Development
Homey, cognizant of the vast and ever-growing ecosystem of smart devices, has adopted a multifaceted approach to expanding its compatibility footprint. The company’s commitment to supporting a broad range of devices is evident in its multi-protocol radio architecture and continuous efforts to integrate new technologies like Matter and Thread. However, the inherent complexity of integrating thousands of devices from hundreds of manufacturers, each with their unique APIs and communication nuances, means that achieving universal compatibility is an ongoing endeavor.
To bridge potential gaps and foster community engagement, Homey Pro offers an intriguing feature for advanced users and developers: the ability to create custom integrations. Through the product’s web interface, users can obtain an API key and access example code in JavaScript and Node.js, suggesting that the Homey Pro operates as a Node.js server. This developer-centric approach empowers technically proficient users to extend Homey’s capabilities to devices not officially supported. While this functionality is a significant advantage for hobbyists and developers, it is acknowledged that the vast majority of mainstream consumers will likely not utilize or even be aware of this advanced option. This strategy, however, aligns with a broader trend in the smart home industry, where platforms like Home Assistant thrive on community-contributed integrations to achieve unparalleled device support.

Homey’s proactive communication regarding Matter support is also noteworthy. The company’s clarification that Matter over Wi-Fi devices should be compatible, while Matter over Thread devices await full Thread integration, provides a clearer roadmap for users. This incremental rollout reflects the challenges of implementing new, complex standards while maintaining stability and performance across a diverse hardware platform.
Competitive Landscape and Market Position: Where Does Homey Pro Fit?
The Homey Pro enters a crowded and competitive smart home hub market, vying for attention against established players and open-source alternatives. Its primary value proposition—a powerful, local, privacy-centric hub with broad radio support and advanced automation capabilities—places it in direct competition with platforms like Hubitat Elevation and, most notably, Home Assistant.
Home Assistant, an open-source platform, has garnered a massive following among smart home enthusiasts due to its unparalleled device compatibility (often achieved through community-driven integrations), extensive customization options, and strong emphasis on local control. The reviewer’s decision to stick with a "lower-cost Home Assistant setup where nearly all of [their] devices work" highlights Homey Pro’s current challenge: a premium price point demands near-universal compatibility to justify the investment, especially when more affordable (albeit more technically involved) alternatives offer broader device support. Hubitat, another local-first hub, also offers robust automation and multi-protocol support, often appealing to users seeking a more polished, commercial product than Home Assistant, but still prioritizing local processing.
The Homey Pro distinguishes itself with a more polished and user-friendly app experience compared to Home Assistant’s steeper learning curve. Its design and intuitive setup process are clear advantages for users seeking advanced capabilities without the deep technical diving often required by open-source solutions. However, for a $399 device, the expectation for out-of-the-box compatibility with a significant majority of common smart home devices is high. The current limitations in supporting specific models from popular brands, even those generally listed as compatible, could deter potential buyers who already possess a diverse collection of smart devices.

Ultimately, Homey Pro’s market position will depend on its ability to rapidly expand its specific device compatibility, particularly for newer Matter/Thread devices. For users just starting their smart home journey or those whose existing devices align perfectly with Homey’s current support list, the Pro offers a compelling, privacy-focused, and powerful solution. However, for those with diverse and extensive smart home ecosystems, the imperative to "check device support first" remains the most critical piece of advice.
The Path Forward: Implications for Smart Home Enthusiasts and the Broader Industry
The launch of the Homey Pro underscores several key trends and implications for the smart home industry. Firstly, the renewed emphasis on local control and privacy reflects a growing consumer demand for more secure and reliable smart home experiences, moving away from an over-reliance on cloud services. Homey Pro’s architecture is a testament to this shift, offering tangible benefits in terms of responsiveness, internet outage resilience, and data security.
Secondly, the ongoing struggle with device compatibility, even for a feature-rich hub like Homey Pro, highlights the persistent fragmentation that Matter and Thread aim to address. While these new standards promise a future of seamless interoperability, their adoption and full implementation across all devices and platforms will take time. Early adopters of Matter devices, particularly those relying on Thread, may still encounter compatibility gaps as hubs like Homey Pro incrementally roll out comprehensive support. This places consumers in a familiar dilemma: embrace early adoption with the risk of incomplete feature sets, or wait for the ecosystem to mature.
Thirdly, the Homey Pro’s blend of advanced hardware, powerful automation capabilities, and a user-friendly interface positions it as a strong contender for smart home enthusiasts who desire a robust, local solution without the steep learning curve of purely open-source alternatives. The optional developer API further extends its appeal to a niche segment of power users who wish to customize and expand its functionalities.

In conclusion, the Homey Pro offers significant potential as a central nervous system for the modern smart home. Its robust hardware, commitment to local processing, and sophisticated automation engine are commendable. However, its current device compatibility limitations, particularly for specific models of popular brands and newer Matter over Thread devices, present a notable challenge against its premium price point. For the discerning smart home owner, the allure of a local, privacy-centric hub is strong, but the practical reality of device integration remains paramount. As the smart home ecosystem continues its evolution towards greater interoperability, Homey Pro’s success will largely hinge on its ability to rapidly expand its device support, fulfilling its promise of truly unifying the diverse array of connected devices in our homes.
(Updated on 8/16/2023 at 11am ET with clarifications regarding Matter device support and actual electricity usage reporting, based on communication with Homey representatives.)



