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Geek Squad

Geek Squad

7357 W Towne Way, Madison, WI 53719

Ratings38 reviews4.6

About Geek Squad

Geek Squad is $$. You can find contact details, reviews, address here. Geek Squad is located at 7357 W Towne Way, Madison, WI 53719. They are 4.6 rated $$ with 38 reviews.

Our Agents provide repair, installation and setup services on all kinds of tech at more than , Best Buy stores including computer tablet repair, setup and support, TV home theater repair, car stereo GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.

Geek Squad Timings

Looking to visit Geek Squad at 7357 W Towne Way, Madison, WI 53719? Consider checking the weekdays schedule timings before going.

Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–7PM
Monday10AM–7PM
Tuesday10AM–7PM
Wednesday10AM–7PM
Thursday10AM–7PM
4.6 Ratings Based on 38 reviews
5.0/5 Rated 5.0 out of 5,

I want to say thank you to Angel who helped me with my phone purchase and set up with Verizon. He was patient, helpful, courteous and made the process easy and comfortable. I will recommend this store to anyone in need of electronics.

1.0/5 Rated 1.0 out of 5,

So Geek Squad talked me out of my insurance with my phone company. They claimed that an email was sent telling me my insurance was being taken off. Im sure I never read the email as is appeared to be junk mail. Now my phone is broken More

1.0/5 Rated 1.0 out of 5,

Brought Laptop in for battery replacementrepair after paying for Geek Squad Protection. Geek Squad shipped the laptop out and returned it to me after weeks with no repairreplacement done. When I called to ask them to just send me a More

5.0/5 Rated 5.0 out of 5,

I trust Geek Squad for my tech repair needs, so I was taking advantage of my service protection plan to keep my devices running optimally.

5.0/5 Rated 5.0 out of 5,

I took my new laptop there cause I lock my computer laptop password out. They was very very helpful

1.0/5 Rated 1.0 out of 5,

So I went to get my laptop keyboard fixed, you think Id be simple, nope. So when I took it in they said my laptop was in recall and they gave me a number to call. So I went all the way home, called, and turns out my laptop wasnt on More

1.0/5 Rated 1.0 out of 5,

I scheduled a consultation about my Samsung galaxy watch not charging. The whole consultation took two mins. First, they didnt know why I was there so I had to explain about my watch even though I put everything in the details when I More

4.0/5 Rated 4.0 out of 5,

Believe his name was Shane and he was very helpful with our computer problems. Set up appt for us the same day. Very easy to work with

1.0/5 Rated 1.0 out of 5,

The actual Geek Squad guys can fix anything so I bought total tech support. The last appointment made online did not pick up on my contract and charged me the full amount. Over two hours and four transfers later, I finally found someone More

2.0/5 Rated 2.0 out of 5,

Brought in my sevenmonth old computer yesterday because it has been acting really slow. I was told by Geek Squad member that it was because the hardware installed on my computer was too old. Funny, it worked fine for past seven months. More

5.0/5 Rated 5.0 out of 5,

Geek squad is great always find and fix any problem.

1.0/5 Rated 1.0 out of 5,

Terrible customer service. I took my tablet in for service, and was told I cant even drop it off without an appointment. Worst customer service Ive ever seen.

5.0/5 Rated 5.0 out of 5,

Ive always been happy with the service at Best Buy. Even when Amazon is available, I will always choose Best Buy for electronics.

5.0/5 Rated 5.0 out of 5,

I am a big fan of Geek Squad. They have always done an excellent job in a most professional manner.

2.0/5 Rated 2.0 out of 5,

Sat for an hour waiting to do something I had already done multiple times at home. Left with out any resolution. Phone service is even less help. Trying to straighten out one of their own errors, they again left me unresolved sending me back to bestbuy.

1.0/5 Rated 1.0 out of 5,

The worst experience Ive ever had with customer service. agents, THREE AGENTS have messed up my schedule and have wasted over of time I took off waiting for a technician to never show. DO NOT GET THE WARRANTY JUST BUY A NEW TV.

5.0/5 Rated 5.0 out of 5,

Had to bring a device in for repair with no appointment. Wait was short, staff friendly and knowledgeable. No hassle at all. A.

5.0/5 Rated 5.0 out of 5,

Installed a CarPlay stereo in my Corolla, including getting the steering wheel controls working, I love it and they were cheaper than local shops I got a quotes from

5.0/5 Rated 5.0 out of 5,

Im upset with Lenovo for making a laptop that I would even need to take in to geek squad in the first place, but I give credit where credits due. These guys helped me out when my laptop wouldnt turn on. BJ helped this last time. Dont More

1.0/5 Rated 1.0 out of 5,

Incredibly bad. I bought a laptop there. They upd to w and added some memory. It immediately started blue screening. When I took it in, they wanted me to wait. I told them Id just return the POS and then they tried to help me. More